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RIM™ Relationship Intelligence & Management

The New Frontier of Strategic Sales

 

RIM™ positioning among B2B sales methodologies

 

 

Looking at the evolution of B2B sales methodologies during the last forty years, one can distinguish four Eras. Era 1 (Demonstration) had its focus on the product to be sold, Era 2 (Solution) on the problem to be solved, Era 3 (Insider), today, focuses on the value to be brought in addition to the solution. Era 4 (Networker), tomorrow, will be focused on aligning on client’s politics and being a source of business advantage to its own customers, in complement to Era 1 to 3 best practices.

The Era 1 presentation mode, with its associated “demonstrator” competency level, have been developped in numerous one to one “closing” approaches – think of early books by Dale Carnegie for instance.

Then came the Era 2 “solution” mode, with approaches like Selling Solutions or SPIN.

Era 3 buzz word is Value. This was initiated in the 80’s by Holden (Value Base Selling), followed by TAS group, Miller Heiman, and many other vendors. Value Selling, Consultative Selling, Insider Status, Diagnosis Selling, Strategic Value Selling and the like are all based on the same (small) set of what we call invariants: buyer roles, value statements, opportunity analyzer, inclination… of real value to any sales person today.

 

PERFLUENCE’s core methodology, RIM™, Relationship Intelligence and Management, has been designed to address the challenges of winning big deals and accounts in an Era 4 market.

As underlined earlier, while Era 1 (Demonstration Competency) had its focus on the product to be sold, Era 2 (Solution Competency) on the problem to be solved,  Era 3 (Insider Competency) on the value to be brought in addition to the solution, Era 4 (Networker Competency) is focused on aligning on client’s politics and being a source of business advantage to their own customers.

 



RIM


RIM™ Relationship Intelligence and Management

To (re)gain a competitive advantage by complementing the classical process

 

Following the early success of Holden at IBM some twenty years ago, so-called Value methodologies have been deployed at virtually every Hi-Tech company in the world, including head-to-head competitors like IBM, CAPGEMINI, EDS, HP, SUN, ATOS-ORIGIN etc. to successively address Opportunity Management and Key Account Management. They hence do not bring any significant competitive advantage, as Holden did to IBM in the past: just everybody is using the same set of invariants.

 
RIM™ is a new process / methodology. It definitely brings a competitive advantage, allowing its users to WIN the final competition after having been short-listed and to DRIVE account management; it complements KAM and OM processes.



References

They trusted us:

ADP, Alcatel-Lucent, Atos Origin, Brinks, Euriware, France Télécom, HR Access, PriceWaterhouseCoopers, SAP, Shell, Solucom,TRW, T-Systems, UGS, Unilog Management LogicaCMG Group...

 

French Nuclear Industry

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